The four pillars of trust.
Ten slides from a talk for school teachers. Use Next step to build each idea, or jump to a slide.
Slide outline
The pillars of relational trust
- Each small block is an everyday interaction.
- Build the respect pillar.
- Add personal care.
- Add competence.
- Add integrity.
- Set relational trust across all four pillars.
- “We belong here.”
Respect · Does my voice matter to you?
- Does my voice matter to you?
- Child: “I see it differently.”
- Teacher: “Tell me how you see it.”
- Listen carefully. Take their views seriously. Protect their dignity.
Respect in practice · Three school moments
- Think of your own class.
- An unexpected answer: listen to their reasoning before correcting.
- A disruption: correct the behaviour without public humiliation.
- A quiet child: include them without forcing a public answer.
Personal Care · Do you care about me?
- Do you care about me?
- Child: “I wasn’t here last week.”
- Teacher: “We missed you. How are you?”
- Notice the child. Remember what matters. Follow up.
Personal Care in practice · Three school moments
- Think of your own class.
- Back after an absence: welcome them back and help them catch up.
- They mention a school concert: remember it and ask how it went next Sunday.
- Standing alone before class: invite them into a group; stay until they settle.
Competence · Can I rely on you to help me learn?
- Can I rely on you to help me learn?
- Child: “I still don’t understand.”
- Teacher: “Let’s try a different way.”
- Prepare well. Explain clearly. Check understanding.
Competence in practice · Three school moments
- Think of your own class.
- A new lesson: prepare one clear idea and an activity suited to their age.
- Still puzzled: try a story, picture or object to explain it another way.
- A chorus of “yes”: ask them to explain the idea in their own words.
Integrity · Do your actions match your words?
- Do your actions match your words?
- Child: “You said you’d find out.”
- Teacher: “I checked. Let me show you.”
- Keep your word. Be fair. Own your mistakes.
Integrity in practice · Three school moments
- Think of your own class.
- You promised an answer: check a reliable source; bring the answer next Sunday.
- You spoke impatiently: apologise to the child; say what you will do differently.
- The same rule, two children: apply the same expectations, with support for each child.
At the child’s level
- Respect: I see you.
- Personal care: I meet you where you are.
- Competence: I stay with you.
- Integrity: I help you take the next step.